GENERAL TERMS AND CONDITIONS FOR
SALE OF PRODUCTS AND PERFORMANCE OF SERVICES OF TOWA EUROPE B.V.
1.
Definitions
1.1 In
these general terms and conditions the following terms shall have the following
meaning:
“Agreement” |
: |
the agreement
between Towa Europe and the Client for (i) the sale
of the Products and/or (ii) the performance of Services; |
|
“Client” |
: |
a counterparty
of Towa Europe under an Agreement. |
|
“Intellectual Property Rights” |
: |
amongst others
but not exclusively copyrights trademark rights, patent rights, neighboring
rights, performance protection rights, database rights, informational and/or
commercial products, know-how, data or other (preparatory) materials; |
|
“Products” |
: |
the products, including
(spare) parts and semi-finished products, sold by Towa Europe to the Client; |
|
“Request” |
: |
a request from
the Client for the delivery of the Products or Services by Towa Europe; |
|
“Services” |
: |
the services
rendered by Towa Europe to the Client as may be requested from time to time,
such as but not limited to installation, maintenance, engineering,
modification, design, testing, sampling, training etc., all in the broadest
sense of the word; |
|
“Towa Europe” |
: |
TOWA Europe
B.V., having its statutory seat and registered address at Geograaf
14, 6921EW Duiven, the Netherlands, registered with the Dutch Chamber of
Commerce under number 58915656. |
|
2.
Applicability
2.1
These general terms and conditions apply to all offers, legal
relationships, orders and Agreements of Towa Europe, including agreements
whereby Towa Europe sells and delivers Products to the Client directly, or
through or with the intermediation of third parties, or any agreement for the
provision of Services.
2.2
Deviations from these general
terms and conditions are only valid if expressly agreed upon in writing in
advance. Agreed derogations from the
general terms and conditions will apply merely to the case in question for
which the derogation was agreed.
2.3
These general terms and conditions also apply to additional Agreements
and successive Agreements between Towa Europe and the Client.
2.4
Applicability of any purchase or
other (general) terms and conditions of the Client is hereby expressly
rejected.
2.5
Should any part of these general terms
and conditions be nullified or declared null and void, this will not affect the
validity of the other parts. The null and void and/or nullified part will be
converted into a part that is indeed valid, in so far as possible in the spirit
of the null and void and/or nullified part.
3.
Conclusion
of the Agreement
3.1 All offers and other
expressions of Towa Europe are non-binding, unless expressly stated otherwise
in writing. Towa Europe is never obliged to accept and/or execute Requests.
3.2 All offers and quotations
of Towa Europe will be honored for 30 days, unless an offer, quotation or
expression states otherwise.
3.3 An Agreement between Towa
Europe and the Client is concluded when Towa Europe accepts a Request from the
Client in writing, or has confirmed the acceptance of
the offer by the Client in writing.
3.4 Any description given or applied to the Products
and/or the Services are given by way of identification only and the use of such
description shall not constitute a sale by description. For the avoidance of
doubt, the Client hereby affirms that it does not in any way rely on any
description when entering the Agreement.
4. Prices
4.1
The prices and discounts mentioned by Towa Europe are the
prices and discounts in force on the day of the conclusion of the Agreement,
unless Towa Europe and the Client have expressly agreed otherwise in writing.
4.2
The prices quoted by Towa Europe
apply to delivery FCA (Incoterms 2020). The prices do not include sales tax
(VAT), excise duties, import duties, packaging costs and other levies imposed
by the government, unless stated otherwise.
4.3
The Products are transported at
the expense and risk of the Client.
4.4
Towa Europe has the right at any
time to increase the agreed prices for sale and delivery, whether
or not on the basis of increases in purchase prices and/or freight rates
of the Products and/or the raw materials necessary for the production of the
Products and/or surcharges on the levies imposed by a government.
4.5
If the Client does not wish to
agree to an increase in prices and/or rates made known by Towa Europe and this
increase exceeds 15%, the Client is entitled to terminate the Agreement in
writing or to cancel the Request by the date stated in the notification, ultimately
within eight days of Towa Europe’s notification of the price change.
5.
Delivery
and warranty
5.1 The Products will be delivered to the unloading
platform or directly over the threshold of the agreed delivery address, unless
otherwise agreed. If the Client refuses to accept delivery of the Products or
is negligent in providing information or instructions necessary for the
delivery, the resulting costs, including in any case storage costs, will be
borne by the Client and the risk will nevertheless pass to the Client at that
time.
5.2 Towa Europe is at all times
entitled to deliver the Products in partial deliveries, unless expressly
otherwise agreed in writing.
5.3
All (delivery) terms for the Products or
Services mentioned and/or agreed by Towa Europe have been determined to the
best of its knowledge, but are never binding or final. The mere exceedance
of a stated or agreed (delivery) period does not result in default of Towa
Europe, nor does it therefore result in an attributable shortcoming. If any
period is exceeded, Towa Europe will deliver the Products to the Client or
perform the Service for the benefit of the Client as soon as possible.
5.4 Towa Europe is never
obliged to deliver Products similar to Products delivered to the Client under
previously concluded agreements, but will advise the
Client at the first request about similar Products if the requested Products
cannot be delivered.
5.5 The Products are covered by
the manufacturer’s warranty, as well as replacement and repair of defective
parts of the Products.
6.
Complaints
6.1 The Client is obliged to
check within 14 days after delivery of the Products that the delivered Products
do not have external defects and correspond to the description on the packing
slip. If the Client has not reported any discrepancy between the delivered
Products and the description on the packing slip and/or external defects within
two working days of the aforementioned period, the
description on the packing slip and the delivered Products shall be deemed to
correspond to each other in terms of nature and number and the delivered
Products will be unconditionally accepted by the Client.
6.2 If the Client is of the
opinion that the Products do not have the characteristics that it could expect on the basis of the Agreement, the Client must inform Towa
Europe in writing immediately after it has established or could reasonably have
determined any discrepancy, whereby the Client provides a detailed description
of the discrepancy found.
6.3 If the Client reports (in
time) any discrepancy between the delivered Products and what the Client could
reasonably expect on the basis of the Agreement, Towa
Europe will confirm this report in writing to the Client. Towa Europe shall
consult with the Client as soon as possible and carry out the necessary
investigation, whereby the Client must give Towa Europe the opportunity to
determine any discrepancy within twenty working days after the report is known
to Towa Europe. Complaints do not give the Client the right to suspend its
payment obligation(s).
6.4 Should Towa Europe find a
complaint to be well-founded, Towa Europe shall, at its own discretion, (1) pay
compensation up to a maximum of the invoice value of the Products concerned or
(2) replace the Products concerned free of charge or (3) repair the Products
concerned.
6.5 If the Client has modified,
processed and/or delivered the Products in whole or in part and after the
expiry of a period of 3 months after delivery of the Products, the right to
complain and/or compensation lapses.
7.
Retention
of title
7.1 All
Products delivered to the Client remain the property of Towa Europe until all
amounts owed by the Client for the delivered Products, as well as the amounts
referred to in article 10.5 and 10.6 of these general terms and conditions,
have been paid in full to Towa Europe. The ownership of the Products delivered
and to be delivered to the Client is also reserved by Towa Europe for all
future claims against the Client as a result of the sale and delivery of
Products under the Agreement.
7.2 If the Client acts as a
reseller, the Client may resell and deliver the Products that are subject to
Towa Europe’s retention of title, but only insofar as this is customary in the
normal course of its business.
7.3 At
the first request of Towa Europe, the Client shall provide sufficient security
for the full fulfilment of all its (payment) obligations towards Towa Europe.
7.4 The
Client must notify Towa Europe immediately when:
i) third parties assert or attempt to control or seize
any of the Products covered by Towa Europe’s retention of title or otherwise
assert rights in such Products;
ii) the Client applies for (provisional)
suspension of payment or makes arrangements for the
benefit of creditors, and/or
iii) bankruptcy of the Client is
filed or the Client is declared bankrupt.
7.5 The Client gives Towa
Europe permission to enter the space(s) where the Products are located at all times (including outside the normal working
hours of the Client) in order to obtain and take the Products with him by
invoking his retention of title.
7.6
The Client must, at its own expense, properly insure the Products covered by the Towa Europe’s retention
of title against normal business risks.
7.7
As long as Towa Europe still has a
retention of title on the Products, the Client cannot pledge the Products to
third parties or otherwise encumber them.
8
Returns
8.1 Without the prior written
consent of Towa Europe, Towa Europe is not obliged to accept returns from the
Client.
8.2 Returns for which Towa
Europe has given its consent are at the expense and risk of the Client.
Receiving returns does not in any way mean recognition by Towa Europe of the
ground specified by the Client for return.
8.3 Should Towa Europe accept a
return from the Client, Towa Europe will credit the Client for this return only
after its agreement.
9
Services
of Towa Europe
9.1 With regard to the execution of all Agreements regarding the
performance of Services, Towa Europe has an obligation of best efforts and no
obligation of result.
9.2 All (delivery) terms for the provision of Services
stated and/or agreed by Towa Europe have been determined to the best of its knowledge, but are never binding or final. The mere
exceeding of a specified or agreed term does not result in default of Towa
Europe, nor does it result in an attributable shortcoming. If any term is
exceeded, Towa Europe will perform the Services for the benefit of the Client
as soon as possible.
9.3 The Client shall ensure
that all information and data that Towa Europe indicates are necessary or of
which the Client should reasonably understand that they are necessary for the
execution of the Agreement, are provided to Towa Europe in a timely manner. If
the information required for the execution of the Agreement has not been
provided to Towa Europe in time, Towa Europe has the right to suspend the
execution of the Agreement and/or to charge the Client for the additional costs
resulting from the delay in accordance with the usual rates.
9.4 If it has been agreed that
the Agreement will be executed in phases, Towa Europe may suspend the execution
of those parts, which belong to a subsequent phase, until the Client has
approved the results of the preceding phase in writing.
10
Payment
10.1 Payment
of the invoices sent by Towa Europe must be made within 30 days of the invoice
date, unless expressly agreed otherwise, in the manner specified by Towa
Europe. The Client will not be entitled to any setoff, suspension and/or
reduction, unless expressly agreed otherwise. Towa Europe is entitled to
invoice the Client for partial deliveries.
10.2 All
costs related to (the execution of) payment, including the possible provision
of security, will be borne by the Client.
10.3 If the Client does not pay
an invoice to Towa Europe within the period specified in article 10.1 of these
general terms and conditions, and has still failed to pay it even after having been
reminded to do so by Towa Europe, Towa Europe will be entitled, without
prejudice to its other rights, to suspend further performance of the Services
and delivery of the Products, and everything payable by the Client to Towa
Europe on any basis will be immediately due and payable.
10.4 If the Client is in default
under its (payment) obligation(s), Towa Europe is entitled to invoice
immediately all work that has been performed and Products that have been
delivered that have not yet been charged and to use a payment term of one
working day and then to request security or an advance for any further Services
that are performed or Products to be delivered.
10.5 In the
event that a receivable of Towa Europe against the Client has become due and
payable, the Client will owe statutory commercial interest due on the payable
fee during the period from the last day of the payment term until the day of
payment in full.
10.6 If
the Client fails to pay the receivable, Towa Europe may hand over the
receivable, in which case the Client is also obliged to pay extrajudicial and
judicial costs, including all costs calculated by external experts in addition
to the costs determined in court, related to the collection of this receivable
or of exercising the law otherwise. The extrajudicial collection costs incurred
by Towa Europe in the event of late payment are for the expense of the Client.
10.7 Payments
made by the Client will first of all serve to pay all
costs due, secondly to pay all interest due under article 10.5 of these general
terms and conditions, and in the third place to pay all due and payable invoice
amounts.
10.8 The
Client is never entitled to set off (pretense) claim(s) against the debts owed
to Towa Europe.
10.9 If the Client disputes the
amount of the invoice, it must inform Towa Europe in writing of its objections
within 8 days of the invoice date, subject to the penalty of which this right
lapses.
10.10When
the Client is affiliated with other legal entities in a group within the
meaning of article 2:24b of the Dutch Civil Code, it is jointly and severally
liable to Towa Europe for the payment of all current and future claims of Towa
Europe against the other legal entities with which it is affiliated in a group.
11
Third
parties
11.1 Towa Europe is
always free to engage third parties for the execution of (part of) the
Agreement.
11.2 Towa Europe
will always exercise due care when engaging third parties. However, Towa Europe
is not liable for damage resulting from shortcomings of third parties. Towa
Europe assumes and, if necessary, hereby stipulates that any assignment given
to it by the Client includes the authority to accept any limitations of
liability of third parties also on behalf of the Client.
12
Liability
and indemnification
12.1 The liability of Towa
Europe is except for intent and/or deliberate recklessness at all times limited
to only property damage and/or personal injury with a maximum of once the
invoice amount of the fee that Towa Europe charged the Client in which the cause
of the loss lies, or at any rate limited to the amount of the payment under
Towa Europe’s liability insurance.
12.2 The liability of the Client
for indirect damage, consequential damage, loss of profit, damage resulting
from claims by third parties against the Client, damage due to exceeding a term
or property damage consisting of destruction, damage or loss of goods used by
the Client in the normal exercise of a profession or business is excluded. More
specifically, Towa Europe is not liable for any loss or damage arising from, by
or in connection with the performance of Services and/or the sale and/or
delivery of Products to the Client, except in the event of intent and gross
negligence on the part of Towa Europe.
12.3 Towa Europe is not liable
for damage of whatever nature caused by Towa Europe assuming incorrect and/or
incomplete information provided by the Client in the execution of the
Agreement, unless this inaccuracy or incompleteness was or should have been
known to Towa Europe.
12.4 Liability of Towa Europe
only arises if the Client duly gives Towa Europe notice of default in writing
within 8 days after it has become aware of the alleged loss, stating a
reasonable period of time to remedy the shortcoming,
and Towa Europe continues to fail imputably in the fulfilment of its
obligations even after that period. The notice of default must contain as
detailed a description of the shortcoming as possible.
12.5 The condition for the existence of any right to
compensation by the Client is always that the Client reports the damage in
writing to Towa Europe within 8 days of its occurrence.
12.6 The Client shall indemnify
Towa Europe against all (legal) claims and claims of third parties (including
persons whose services the Client and the Contractor use in connection with the
performance of the Agreement), arising from damage suffered by those third
parties – in whatever form – as a result of or in connection with the sale
and/or delivery of the Product and/or the performance of the Services, unless
that damage is the result of gross negligence or intent on the part of Towa
Europe.
12.7 The provisions of this article also apply to all
(legal) persons that Towa Europe uses to execute the Agreement.
13
Force
Majeure
13.1 If performance of Towa
Europe is prevented or delayed by reason of force majeure, Towa Europe shall be
excused from such performance to the extent that it is necessarily prevented or
delayed thereby, during the period of any such cause, and the Agreement shall
be deemed suspended for such period.
13.2 Force majeure on the part
of Towa Europe shall mean any circumstance beyond the control of Towa Europe,
as a result of which the fulfilment of (the relevant part of) its obligations towards the Client is prevented, delayed or made
economically impossible, as a result of which the fulfilment of these
obligations cannot reasonably be expected Towa Europe. It includes, but is not
limited to, danger of war, war, insurrection, molestation, strikes, boycott,
business disruption, disruptions in traffic or transport, disruptions in (data)
networks, government measures, scarcity of raw materials, natural disasters,
epidemics, pandemics, fire, nuclear reactions, machine breakdown and otherwise
all circumstances, such as force majeure of suppliers, under which full or
partial fulfilment of the Agreement cannot be demanded in reasonableness and
fairness.
13.3 Parties shall promptly
consult over the existence of any conditions of force majeure. If such
conditions continue for more than 4 weeks, Parties shall meet in order to seek
a mutually acceptable solution. If such conditions continue for more than 3
months, the Client may terminate the Agreement forthwith by providing Towa
Europe with written notice thereof.
14
Termination
and dissolution
14.1 Each of the parties is entitled to terminate the
Agreement only if, after a proper and detailed written notice of default
setting a reasonable period for remedying the shortcoming, the other party
imputably fails to fulfil essential obligations under the Agreement.
14.2 Towa Europe may terminate or dissolve the Agreement
immediately, at any time, in the event that:
i. the Client defaults in the performance of any of
its (essential) duties and a written notice of such breach or default has been
issued by Towa Europe and the Client does not cure or remedy the breach within
two weeks after the date or dispatch of this notice, or
ii. the Client applies for suspension of payment, makes arrangements for the benefit of creditors, is declared
bankrupt or an application for this has not been withdrawn within 15 working
days after the submission thereof, or
iii. an attachment or garnishment is levied against the
Client or a precautionary attachment against the Client has not been lifted
within 30 days of attachment, or
iv. the Client is dissolved, or loses control over its
activities, or ends its activities or reduces them considerably, or makes a decision to dissolve, terminate or liquidate.
14.3 Towa Europe shall never be obliged to pay any
compensation due to this termination.
14.4 In the event of any of the circumstances mentioned
in article 14.2, all claims of Towa Europe against the Client will be
immediately due and payable.
15
Transfer
Without Towa Europe’s prior written consent, the
Client is not permitted to transfer its rights pursuant to its legal
relationship with Towa Europe or one or more obligations ensuing therefrom to
third parties in whole or in part, or to have them carried out by third
parties.
16 Intellectual Property Rights
16.1 All
intellectual property rights relating to the Products, Services and/or the
Agreement are vested exclusively in Towa Europe, in so far as third parties are
not (also) entitled to those rights. The Client must respect
these rights at all times.
16.2 The Client will (i)
not claim these Intellectual Property Rights from Towa Europe and (ii) in no
way contest the validity of these Intellectual Property Rights.
17 Governing law and dispute
resolution
17.1 This Agreement is governed only by the laws of the
Netherlands.
17.2 Any applicability of the Vienna Sales Convention 1980
is hereby excluded in accordance with article 6 of this Convention.
17.3 Any dispute which may arise between Towa Europe and
the Client arising from or in connection with (the execution of) an Agreement entered into between Towa Europe and the Client, as well as
in connection with these general terms and conditions, shall be referred
exclusively to the competent court of Gelderland, without prejudice to the
right of a Party to request a preliminary relief.
Document version: 2023/03/23
The download version of these General Terms & Conditions can be found: HERE